Shipping policy

Carrier

It is Skin Script’s discretion whether to ship UPS or US Priority Mail. If the customer has a specific request for either UPS or US Priority Mail, Skin Script will try to accommodate that request. There are circumstances where this request could be unreasonable; for example, a large shipment via US Priority Mail could be unreasonable to ship and would require Skin Script to ship UPS for cost reasons.

Overnight or Second Day Air packages are NOT guaranteed by Skin Script. Skin Script can offer this service via UPS only (not available with US Priority Mail) but is not responsible if the package does not arrive in a timely manner.

Shipping Schedule

Skin Script makes every attempt to ship within 24 business hours of receiving an order. However, Skin Script reserves the right to ship within 24 – 72 business hours of receiving an order.

Once shipped, packages could take up to 10 business days to arrive. If a package has not been received within 10 business days, Skin Script will re-ship the product and request the original order be returned (at Skin Script’s expense) once it is received.

Shipping Corrections

If an incorrect or incomplete address is provided to Skin Script, the customer will be responsible for additional shipping fees for:

1. Re-directing the package through UPS.

2. Pay the additional shipping if the package is returned to Skin Script and needs to be re-shipped.